Payment Policy
Last updated: August 6, 2025
1. Payment Methods
We accept the following payment methods for our email verification services:
- Credit Cards: Visa, Mastercard, American Express
- Debit Cards: All major debit card networks
- Digital Wallets: PayPal, Apple Pay, Google Pay
- Bank Transfers: Available for enterprise customers
2. Billing Cycles
Monthly Plans
Monthly plans are billed in advance on a recurring basis. Your subscription will automatically renew unless cancelled before the next billing cycle.
Annual Plans
Annual plans are billed once per year and offer discounted pricing compared to monthly plans.
Pay-as-you-go
Credits are purchased upfront and consumed as you use our services. No recurring billing.
3. Payment Processing
All payments are processed securely through our payment partners:
- Paddle: Primary payment processor for subscriptions
- Stripe: Alternative payment processing
- PayPal: Digital wallet payments
4. Pricing and Currency
Our pricing is displayed in USD (United States Dollars). Prices may be converted to your local currency by your payment provider, and exchange rates may apply.
All prices are exclusive of applicable taxes. You are responsible for any taxes that may apply to your purchase based on your location.
5. Failed Payments
If a payment fails, we will:
- Notify you via email about the failed payment
- Attempt to retry the payment within 3 days
- Suspend your account if payment cannot be processed
- Provide support to resolve payment issues
6. Cancellation and Refunds
You may cancel your subscription at any time. Cancellations take effect at the end of your current billing period. For refund information, please refer to our Refund Policy.
7. Security
We use industry-standard security measures to protect your payment information. We do not store your full credit card details on our servers.
8. Contact Information
For payment-related questions or issues, please contact us at billing@trumailo.com.